Purchase and sale of goods by e-mail store rules
Only after receiving the payment for the goods, the formation of the consignment of goods begins and the term of delivery of the goods begins to count.
Do not forget to indicate your e-mail address, otherwise you will not receive notifications about the receipt, confirmation and dispatch of the order. It is important to provide the correct phone number.
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When purchasing goods in an online store, the Buyer agrees that the goods will be packaged using secondary raw materials.
1. General provisions.
1.1. These Rules of Purchase and Sale of Goods (hereinafter - the Rules) are a legal document binding on the Parties, which establishes the rights, obligations, responsibilities, protection and procedure of the Buyer and the Seller when the Buyer acquires the goods by e-mail. in the store.
1.2. The Seller reserves the right to change, amend or supplement the Rules at any time, taking into account the requirements established by legal acts or the changed sales procedure and conditions. The buyer is informed by e-mail. store website. When the buyer purchases e-mail. the Store is subject to the Rules in force at the time of placing the order.
1.3. Buy email in the store has the right to:
1.3.1. able-bodied natural persons, i. that is, persons who have reached the age of majority and whose capacity is not restricted by court order;
1.3.2. minors between the ages of 14 and 18, only with the consent of their parents or guardians, unless they are self-employed;
1.3.3. legal entities;
1.3.4. authorized representatives of all the above persons.
1.4. When approving the rules, the seller also guarantees that in accordance with 1.3. the Buyer has the right to purchase the goods by e-mail. in the store.
1.5. The Agreement between the Buyer and the Seller shall be deemed concluded from the moment when the Buyer e. Having formed a shopping cart in the store, indicated the delivery address, selected the payment method and read the Seller's Rules, click the "Confirm order" button (see item 5 "Ordering goods, prices, payment procedure, terms").
1.6. Each contract concluded between the Buyer and the Seller is stored by e-mail. in the store.
2. Protection and processing of personal data.
3. Buyer's rights and obligations.
3.1. The buyer has the right to purchase goods by e-mail. store these Rules and other e-mails. in the order specified in the information sections of the store.
3.2. The buyer has the right to withdraw from the contract of sale of goods with e-mail. in the store, notifying the Seller in writing (by e-mail, indicating the product to be returned and its order number) no later than within 14 (fourteen) working days from the date of delivery, except in cases when the contract can not be canceled according to the laws of the Republic of Lithuania (eg when the contract is concluded for the sale of books, see the information on the website of the Public Institution "Consumer Center"www.vartotojucentras.lt, "Peculiarities of Return and Exchange of Non-Food Products", item 18.).
3.3. Rules 3.2. The Buyer may exercise the right provided for in point 1 only if the product has a factory defect - poor quality internal pages, missing sheets, printing defect on the cover.
3.4. The buyer undertakes to accept the ordered goods and pay the agreed price for them.
3.5. If the data provided in the Buyer's registration form changes, the Buyer must update them immediately.
3.6. The buyer undertakes not to pass on his login details to third parties. If the Buyer loses the login data, he must immediately inform the Seller about it by the means of communication specified in the "Contacts" section.
3.7. Buyer using email agrees with these Purchase and Sale Rules and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania.
4. Seller's rights and obligations.
4.1. The Seller undertakes to create all conditions for the Buyer to use the e-mail properly. store services.
4.2. If the Buyer tries to damage the Seller's e-mail. the stability and security of the operation of the store or violates its obligations, the Seller has the right to immediately and without notice restrict or suspend the Buyer's access to e-mail. in the store or in exceptional cases to cancel the registration of the Buyer.
4.4. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer, by the delivery method chosen by the Buyer.
5. Ordering goods, prices, payment procedure, terms.
5.1. El. in the store Buyer can buy around the clock, 7 days a week.
5.2. The Agreement shall take effect from the moment when the Buyer clicks the "Confirm Order" button, and upon receipt of the order, the Seller confirms it - sends a confirmation letter to the e-mail specified by the Buyer. by mail.
5.3. Product prices by e-mail the store and the formed order indicate Eur, including VAT.
5.4. The buyer pays for the goods in one of the following ways:
5.4.1. Payment by bank transfer is an advance payment when the Buyer transfers money to the e-mail. store bank account:
Recipient: Šiauliai Aušra Museum
Company code: 190757036
Bank: Swedbank, AB
Bank code: 73000
Current account: LT367300010002407530
SWIFT: HABA LT 22
5.4.2 OPAY system. The customer is given the opportunity to pay by e-mail of Lithuanian banks. banking systems.
5.5. The buyer undertakes to pay for the goods immediately. Only after receiving the payment for the goods, the formation of the parcel of goods begins and the term of delivery of the goods begins to count.
5.6. Orders not paid within 2 weeks will be canceled.
5.7. Attention! If you need an invoice, please contact the contact details of the e-mail shop. When the advance invoice is issued, the dispatch of the goods may last longer than the normal time limits specified in 6.8.1. point of the rules.
6. Delivery of goods.
6.1. The buyer, having chosen the delivery service at the time of ordering, undertakes to indicate the exact place of delivery of the goods. All additional shipping costs due to an incorrect address are paid by the Buyer.
6.2. The buyer undertakes to accept the goods himself. In the event that the Buyer is unable to accept the goods himself and the goods are delivered to the specified address, the Buyer shall not be entitled to make claims to the Seller regarding the delivery of the goods to the wrong entity.
6.3. The goods are delivered by the Seller's authorized representative (OMNIVA) or the goods are delivered to the nearest Lithuanian or foreign post office to the delivery address.
6.4. The Seller shall deliver the Goods to the Buyer in accordance with the time limits specified in the modes of delivery of the goods. These deadlines are preliminary and do not apply in cases where the Seller's warehouse does not contain the necessary goods and the Buyer is informed of the lack of ordered goods. At the same time, the Buyer agrees that in exceptional cases the delivery of the goods may be delayed due to unforeseen circumstances beyond the seller's control. In this case, the Seller undertakes to immediately contact the Buyer and agree the terms of delivery of the goods.
6.5. In all cases, the Seller is released from liability for violation of the terms of delivery of goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of the Buyer or due to circumstances beyond the control of the Seller.
6.6. The Buyer must in all cases immediately inform the Seller if the consignment is presented in damaged packaging, if the consignment contains unsolicited goods or their incorrect quantity.
6.7. In all cases, if the buyer notices any damage to the packaging during delivery, he must make remarks in the delivery document provided by the courier (or postal employee) or draw up a separate report on these damage. The Buyer must do this in the presence of a courier (or postal employee). Failure to do so shall release the Seller from liability to the Buyer for damage to the goods related to packaging damage that the Buyer did not indicate in the courier (or postal employee) delivery document.
6.8. At your request, you can choose one of the following delivery methods:
Delivery of parcels by courier post in the territory of the Republic of Lithuania within 1-2 working days;
Delivery by courier to European Union countries within 3-9 working days;
Delivery of shipments to other countries within 3-13 working days.
Be careful with your delivery address (postal code required) and contact phone number (required in all cases), otherwise the shipment will not reach you, and the redirect will cost you extra. Prices are fixed.
Price for delivery in Lithuania – 4 Eur
Price for delivery in Neringa – 34 Eur
Price for delivery to Estonia and Latvia – 13 Eur
Price for delivery in European Union countries – 20 Eur
Price for delivery to other countries – 35 Eur
6.8.2. Delivery via Omniva parcel system. Prices are fixed.
Price for delivery to post office in Lithuania – 4 Eur
Price for delivery via courier in Lithuania – 6 Eur
Price for delivery to post office in Latvia – 7 Eur
Price for delivery by courier in Latvia – 9 Eur
Price for delivery to post office in Estonia – 10 Eur
Price for delivery by courier in Estonia – 12 Eur
6.8.3. Pick-up in Šiauliai: It is free at the Museum of Photography.
You will be informed that your order is ready and you will be able to pick up the goods at the Museum of Photography at:
Vilniaus st. 140, Šiauliai, LT-76296.
Darbo laikas: II 10.00-18.00 val., III 10.00-19.00 val., VI-V 10.00–18.00 val., VI-VII 11.00-17.00 val.
Please pick up your order within 5 working days.
7. Quality of goods.
7.1. Each email the details of the product sold in the store are indicated in the product description attached to each product.
7.2. The seller is not responsible for the fact that the e-mail. the goods in the store may not correspond in their color, shape or other parameters to the actual size, shape and color of the goods due to the characteristics of the monitor used by the Buyer.
8. Return and exchange of goods.
8.1. Defective goods sold shall be replaced, returned in accordance with the rules for returning and replacing items approved by Order No. 217 "On The Approval of The Rules for Return and Exchange of Things" of 29 June 2001, approved by the Minister of The Economy of the RL, unless the contract cannot be withdrawn under the laws of the RL (where the contract is concluded for the sale of printed books; see information on the website of the Public Institution "Consumer Centre" http://www.vartotojucentras.lt/istatymas.php?id=1038, "Features of return and exchange of non-food goods", paragraph 18). Money for returned goods is in all cases transferred only to the payer's bank account.
8.2. In order to return the product (s) in accordance with Article 8.1. the Buyer may do so within 14 (fourteen) working days from the date of delivery of the goods to the Buyer, informing the Seller by the means of communication specified in the contact section, indicating the name of the returned goods, order number and reasons for return.
8.3. When the buyer returns the goods, the following conditions must be met:
8.3.1. the returned item must be unused without losing its appearance.
8.3.2. the goods must be undamaged by the Buyer;
8.3.3. when returning the goods, it is necessary to present the document of its purchase.
8.4. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with 8.3. the return procedures laid down in Article
8.5. Upon return of the wrong product and / or defective product, the Seller undertakes to take back such goods and replace them with similar suitable goods.
8.6. In the event that the Seller does not have goods suitable for replacement, the amount paid shall be refunded to the Buyer.
9. Buyer and seller liability.
9.1. The Buyer is fully responsible for the accuracy of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the consequences and acquires the right to claim compensation for direct losses incurred by the Buyer.
9.2. The buyer is responsible for the actions taken using this email. in the store.
9.3. The registered Buyer is responsible for the transfer of his login data to third parties. If the e. the services provided by the store are used by a third party connected to the e-mail. stores using the Buyer's login details, the Seller considers this person to be the Buyer.
9.4. The Seller is released from any liability in cases where the loss arises due to the fact that the Buyer, notwithstanding the Seller's recommendations and the Buyer's obligations, did not read these Rules, even though he was given such an opportunity.
9.5. If the Seller's e-mail The store contains links to emails from other companies, institutions, organizations or individuals. websites, the Seller is not responsible for the information or activities contained therein, does not maintain, control or represent those websites and persons.
9.6. In the event of damage, the guilty Party shall compensate the other Party for the direct damage.
10. Marketing and information.
10.1. The seller may initiate the email at its discretion. store various promotions.
10.2. The seller has the right to unilaterally, without separate notice, change the terms of the shares, as well as cancel them. Any change or cancellation of the terms and conditions of the shares is valid only in advance, i. y. from the moment of their performance.
10.3. The Seller sends all notifications by the means of communication specified in the Buyer's registration form.
10.4. The Buyer sends all notifications and questions to the Seller's e-mail. by phone and e-mail specified in the "Contacts" section of the store. email addresses.
10.5. The Seller shall not be liable if the Buyer does not receive the sent information or confirmation messages due to internet network, e-mail service provider network failures.
11. Final provisions.
11.1. These Rules of Purchase and Sale of Goods have been drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
11.2. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If no agreement is reached, disputes shall be settled in accordance with the laws of the Republic of Lithuania.